SOUK ZONE TRADING & CONSULTING FZE
SELLER TERMS & CONDITIONS FOR TOYSOUK
Introduction
1.1. These Seller Terms & Conditions (“Terms”) govern the relationship between Souk Zone Trading & Consulting FZE, a company incorporated in the Sharjah Research Technology and Innovation Park Free Zone Authority, with its office located at Sharjah Research, Technology and Innovation Park, Block-B, Office B41-142, and business license number 8233 (“we”, “us”, or “our”), and you (“you” or “your”) as a seller on the ToySouk platform (“Platform”).
1.2. By creating a seller account on the Platform, you agree to be bound by these Terms and any other policies or guidelines that we may publish on the Platform from time to time.
Definitions
2.1. “Account” means the seller account created by you on the Platform.
2.2. “Content” means any text, images, videos, or other materials that you upload or publish on the Platform.
2.3. “Intellectual Property Rights” means all patents, trademarks, trade secrets, copyrights, and other intellectual property rights.
2.4. “Order” means a purchase order placed by a buyer on the Platform for a product listed by you.
2.5. “Product” means any item that you list for sale on the Platform.
2.6. “Trade License” means a valid trade license issued by the relevant authorities in the UAE.
Eligibility
3.1. To be eligible to sell on the Platform, you must:
– Be at least 18 years old;
– Have a valid Trade License;
– Be authorized to sell products in the UAE;
– Comply with all applicable laws and regulations in the UAE.
3.2. We reserve the right to verify your eligibility to sell on the Platform at any time.
Account Creation and Management
4.1. To create an Account, you must provide accurate and complete information, including your name, email address, phone number, and Trade License details.
4.2. You are responsible for maintaining the confidentiality and security of your Account, including your password and other login credentials.
4.3. You must notify us immediately if you suspect any unauthorized use of your Account.
Product Listings
5.1. You may list products for sale on the Platform, subject to our approval.
5.2. You must ensure that all product listings are accurate, complete, and comply with our content guidelines.
5.3. You are responsible for setting the price and description of your products, and for ensuring that they comply with all applicable laws and regulations in the UAE.
Orders and Fulfillment
6.1. When a buyer places an Order, you will receive a notification from us.
6.2. You must fulfill the Order within the timeframe specified in the Order, and ensure that the product is delivered to the buyer in good condition.
6.3. You are responsible for providing customer support and resolving any issues related to the Order.
Payment Terms
7.1. We will facilitate payment for Orders through our payment gateway.
7.2. You will receive payment for Orders after we have deducted our commission and any other applicable fees.
7.3. You are responsible for paying all taxes and fees related to your sales on the Platform.
Intellectual Property Rights
8.1. You grant us a non-exclusive, royalty-free license to use your Content on the Platform.
8.2. You represent and warrant that you have the necessary Intellectual Property Rights to sell the products listed on the Platform.
8.3. You will indemnify us against any claims or damages arising from any infringement of Intellectual Property Rights.
Warranties and Representations
9.1. You warrant and represent that:
– You have the right to sell the products listed on the Platform;
– The products comply with all applicable laws and regulations in the UAE;
– The products are free from defects and are of good quality.
9.2. You will indemnify us against any claims or damages arising from any breach of these warranties and representations.
Termination
10.1. We may terminate your Account and access to the Platform at any time, without notice, if:
– You breach these Terms;
– You fail to comply with any applicable laws or regulations in the UAE;
– We receive complaints or negative feedback about your products or customer service.
10.2. Upon termination, you must immediately stop using the Platform and remove all Content.
Governing Law and Jurisdiction
11.1. These Terms will be governed by and construed in accordance with the laws of the United Arab Emirates.
11.2. Any disputes arising out of or in connection with these Terms will be resolved through arbitration in accordance with the rules of the Dubai International Arbitration Centre.
11.3. The arbitration will be conducted in the English language and will be binding on both parties.
Entire Agreement
12.1. These Terms constitute the entire agreement